Club Repair

CLUB REPAIR

PING Repair Department

2201 W. Desert Cove, Suite 100
Phoenix, AZ 85029

To setup a PING repair order, please complete the following steps:

Fill out the form below and sign the release by checking the box and clicking SUBMIT.
PING Customer Service will setup your repair order and email you a repair order number (RCC Number).
Write the provided PING repair order number (RCC Number) on the outside of the box.
Ship the clubs to the PING Repair Department at the address listed above.

PING Account Information (if applicable)

Account Number:

Contact:

Tag Name:

Pre-approve charge:

Return Clubs to This Address (No P.O. Boxes)

Full Name:

Email Address:

Re-Enter Email Address:

Telephone:

Address:

City:

State:

Zip Code:

Instructions

Complete the sections as completely as possible, making sure to include the serial number for every club. Some clubs within the same set may have different serial numbers. Please ensure that all the clubs in the box are listed on this form. Please note that ALL COMPONENTS AND PARTS are required for no-charge consideration. If you need DIFFERENT repairs done to each club within a section, please describe this to us in detail in the Additional Instructions area. For example, please note which irons need reshafting vs. regripping.

Serial numbers for irons can be found on the hosel (where the shaft enters the clubhead), metal wood serial numbers on the sole or hosel, hybrid serial numbers on the sole or hosel, and putter serial numbers on the face, hosel or heel. If you cannot find your serial numbers, please contact the Repair Department for assistance.

If your club(s) have been altered by anyone other than PING you may incur additional cost or it may prohibit us from performing the requested repair.

Irons(s) to Repair

Model(s):

Club(s)/Loft(s):

Serial Number(s):

Has Head Cover:

Work Requested

Check all that apply. If different work is needed on each club then check the boxes and describe the different club repairs in Additional Instructions. You may want to call us if the differences are complex.

Notes:

[1] Shafts removed from clubheads are rendered unusable and will not be returned.
[2] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Shaft:

Length from standard:

Loft [1]:

Color Code [2]:

Swingweight [3]:

Cushin Insert [4]:

Grip:

Notes:

[1] Power Spec and Retro Spec lofts not available for all models.
[2] Available/achievable color code depends on several factors, including model, age, and previous adjustments.
[3] Achievable swingweight depends on several factors, including desired length and shaft type.
[4] The Cushin Insert is available with steel shafts only.

Additional Instructions:

Wedges(s) to Repair

Model(s):

Club(s)/Loft(s):

Serial Number(s):

Has Head Cover:

Work Requested

Notes:

[2] Shafts removed from clubheads are rendered unusable and will not be returned.
[3] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Shaft:

Length from standard:

Cushin Insert [3]:

Loft [1]:

Color Code [1]:

Swingweight [2]:

Grip:

Notes:

[1] Available/achievable color code depends on several factors, including model, age, and previous adjustments.
[2] Achievable swingweight depends on several factors, including desired length and shaft type.
[3] The Cushin Insert is available with steel shafts only.

Additional Instructions:

Driver(s) to Repair

Model(s):

Club(s)/Loft(s):

Serial Number(s):

Has Head Cover:

Work Requested

Notes:

[1] Shafts removed from clubheads are rendered unusable and will not be returned.
[2] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Shaft:

Length from standard:

Swingweight [1]:

Grip:

Notes:

[1] Achievable swingweight depends on several factors, including desired length and shaft type.

Additional Instructions:

Fairway Wood(s) to Repair

Model(s):

Club(s)/Loft(s):

Serial Number(s):

Has Head Cover:

Work Requested

Notes:

[1] Shafts removed from clubheads are rendered unusable and will not be returned.
[2] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Shaft:

Length from standard:

Swingweight:

Grip:

Notes:

[1] Achievable swingweight depends on several factors, including desired length and shaft type.

Additional Instructions:

Putter(s) to Repair

Model(s):

Serial Number(s):

Has Head Cover:

Work Requested

Notes:

[1] Shafts removed from clubheads are rendered unusable and will not be returned.
[2] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Shaft:

Length:

Loft:

Color Code [1]:

Grip:

Notes:

[1] Enter length in format like: 35" or 33.25"
[2] Achievable color code depends on several factors, including model, age, and previous adjustments.

Additional Instructions:

Hybrid(s) to Repair

Model(s):

Club(s)/Loft(s):

Serial Number(s):

Has Head Cover:

Work Requested

Notes:

[1] Shafts removed from clubheads are rendered unusable and will not be returned.
[2] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Shaft:

Length from standard:

Swingweight [1]:

Grip:

Notes:

[1] Achievable swingweight depends on several factors, including desired length and shaft type.

Additional Instructions:

Crossover(s) to Repair

Model(s):

Club(s)/Loft(s):

Serial Number(s):

Has Head Cover:

Work Requested

Notes:

[1] Shafts removed from clubheads are rendered unusable and will not be returned.
[2] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Shaft:

Length from standard:

Color Code [1]:

Swingweight [2]:

Grip:

Loft:

Notes:

[1] Power spec lofts not available for all models.
[2] Achievable color code depends on several factors, including model, age, and previous adjustments.
[3] Achievable swingweight depends on several factors, including desired length and shaft type.

Additional Instructions:

Charges Information

The PING Repair Department will contact you via telephone or email with repair charge information after your clubs have been evaluated and your repair request has been reviewed. PING accepts Visa, MasterCard, American Express and personal Checks, which require approval before repairs can be performed.

Release for Repair, Counterfeit Clubs and Third Party Work

By signing below, Releaser forever releases and discharges PING and its employees and related entities from any and all manner of claims, demands, liabilities or obligations of any kind or nature resulting from, or claiming to result from, in whole or in part, the work done by PING on the golf club(s) provided to PING by Releaser. Releaser acknowledges that Releaser assumes all such liability and responsibility.

The Releaser has requested adjustments to his or her equipment which are outside the normal range of adjustability, Releaser understands and acknowledges that PING cannot assure that breakage of the Releaser's golf clubs, or other injury, will not occur during or after PING’s adjusting Releaser’s golf clubs at the request of the Releaser.

The Releaser understands that PING may be unable to repair or adjust PING product that has been previously repaired by a third party other than PING. In such cases, Releaser's property will be returned at Releaser's expense. Releaser also understands and acknowledges that if any merchandise is determined by PING to be counterfeit, PING is authorized to retain such merchandise for destruction without compensation to Releaser.

I am the owner of the products listed in this repair order and I have read and agree to the terms of the above Release for Repair, Counterfeit Clubs and Third Party Work.

Type Your Name:

Agreement Date:

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